RESERVATIONS - BOOKING
RESERVATIONS - BOOKING
You can make a reservation by clicking on the "Rooms" button and filling out the appropriate form, or by sending an email to casaitaliaspotorno@gmail.com or by calling +39 375 537 93 83.
You will be asked to pay 30% of the total by bank transfer (in the case of bank transfers the reservation will only be accepted if accompanied by the payment details).
The rest of the amount will be paid upon arrival.
In the municipality of Spotorno there is a tourist tax which corresponds to €1.00 per person per day (excluding children under 2 years old) and which must be paid directly to the owner of the structure up to the 5th day of stay.
CANCELLATION -
CANCELLATION POLICY
CANCELLATION -
CANCELLATION POLICY
In case of cancellation:
– up to 15 days before the arrival date, the deposit will be refunded in full. Beyond this deadline, up to the day before the arrival date, the deposit amount will be withheld.
– if the cancellation occurs on the same day as check in, in addition to withholding the deposit, the cost of the first night will be charged.
RECLAMI - COMPLAINTS
COMPLAINTS
Refund requests received after completing the period of stay will not be taken into consideration.
PRIVACY PROTECTION - PRIVACY STATEMENT
PRIVACY STATEMENT
The data you provide at the time of check-in will be processed in compliance with the confidentiality obligations regulated by the current legislation on the matter, Legislative Decree. 196/03 and will be processed using suitable tools to guarantee data security
ARRIVAL -
REGISTRATION PROCEDURES
ARRIVAL -
REGISTRATION PROCEDURES
At check-in it is necessary to present, for each guest, a valid identity document, for registration in accordance with current legal provisions.
Otherwise you absolutely cannot be a guest of this property.
If the minors are not accompanied by their parents, a signed declaration is required with an attached photocopy of the identification document of the person exercising parental authority.
Otherwise they will absolutely not be able to be guests of this structure.
IMPORTANT - IMPORTANT
IMPORTANT
Since the guest house is a non-hotel tourist business, there is no reception service available at all hours of the day as happens with hotels, therefore you will be required to communicate the expected arrival time by telephone to the owner at least 24 hours in advance.
In any case the check in time cannot take place before 2.30 pm.
The stay must have a minimum duration of 3 days and not exceed 28 days.
DURING YOUR STAY
DURING YOUR STAY
We provide the change of sheets once a week, the change of towels twice a week and the cleaning of the rooms twice a week. We are pleased that during your stay you also use the rooms during the day but we therefore ask you to make cleaning possible.
At any time of day or night, maintain a behavior that in no way damages the tranquility of others both within the structure and in the immediate vicinity.
Any damage caused by you must be compensated.
Please do not smoke inside the rooms, also to respect the guests who will occupy them after you.
The owner of the house is not responsible for any object, even precious ones, left unattended inside the rooms.
FOR YOUR PET-FRIENDS
FOR YOUR PET-FRIENDS
Pets are welcome at this property!
The accommodation of dogs, cats or other pets with their owners is permitted with 20€ extra charge per day.
We naturally expect your animals to behave well towards both other animals and people.
If your animals cause damage to things or people, the owners themselves will be liable.
Dogs must be kept on a leash in common passage areas.